2013: A big year for Big Data

The year 2013 will be important for a couple of reasons. Believe it or not, 2013 marks the twentieth anniversary of the World Wide Web. It is true that Tim Berners-Lee developed the essential technologies of the web at CERN laboratory in Switzerland in 1989-90. However, it was the first graphical browser called Mosaic—developed by a team at the National Center for Computer Applications at the University of Illinois-Urbana—in April 1993 that made the web enormously popular.

ncsa-mosaic

Marc Andreessen, developer of the first graphical web browser Mosaic in 1993.
Marc Andreessen, developer of Mosaic the first graphical web browser in 1993.

Without Mosaic, brainchild of UI-U NCSA team member Marc Andreessen, the explosive growth of the web in the 1990s could not have happened. Mosaic brought the web outside the walls of academia and transformed it into something that anyone could use. In June 1993 there were only 130 web sites; two years later there were 230,000 sites. In 2007 there were 121 million web sites; it is estimated that there are now 620 million web sites. Now that qualifies as exponential growth.

This brings me to the second reason why this year is important: worldwide digital information will likely surpass 4 zettabytes of data in 2013. This is up from 1.2 zettabytes in 2010. Most of us are familiar with terabytes; a zettabyte is 1 billion terabytes. In between these two are petabytes (1 thousand terabytes) and exabytes (1 million terabytes). 2013 is going to be a big year for Big Data.

Companies that grew up in the age of the World Wide Web are experts at Big Data. As of 2009, Google was processing 24 petabytes of data each day to provide contextual responses to web search requests. Wal-Mart records one million consumer transactions per hour and imports them into a database that contains 2.5 petabytes. Facebook stores, accesses and analyzes 30+ petabytes of user-generated data.

DataTerms

The expansion of worldwide Big Data and the metric terms to describe it (yottabytes or 1,000 zettabytes are coming next—beyond that is TBD) has become the subject of much discussion and debate. Big Data is most often discussed in terms of the four V’s: volume, velocity, variety and value.

Volume

The accumulation of Big Data volume is being driven by a number of important technologies. Smartphones and tablets and social media networks Facebook, YouTube and Twitter are important Big Data sources. There is another less visible, but nonetheless important, source of Big Data: it is called the “Internet of Things.” This is the collection of sensors, digital cameras and other data gathering systems (such as RFID tags) attached to a multitude of objects and devices all over the world. These systems are generating enormous amounts of data 24/7/365.

Velocity

The speed of Big Data generation is related to the expansion and increased performance of data networks both wired and wireless. It is also the result of improved capturing technologies. For example, one minute of high definition video generates between 100 and 200 MB of data. This is something that anyone with a smartphone can do and is doing all the time.

Variety

The Big Data conversation is more about the quality of the information than it is about the size and speed. Our world is full of information that lies outside structured datasets. Much of it cannot be captured, stored, managed or analyzed with traditional software tools. This poses many problems for IT professionals and business decision makers; what is the value of the information that is largely “exhaust data”?

Value

There are good internal as well as external business reasons for sharing Big Data. Internally, if exhaust data is missed in the analytical process, executives are making decisions based upon intuition rather than evidence. Big Data can also be used externally as a resource for customers that otherwise would be unable to gain real-time access to detailed information about the products and services they are buying. It is the richness and complexity of Big Data that makes it so valuable and useful for both the executive process and customer relationships.

Every organization today is gathering Big Data in the course of its daily activities. In most cases, the bulk of the information is collected in a central EMS or ERP system that connects the different units and functional departments of the organization. But more likely than not, these systems are insufficient and cannot support all data gathering activities within the organization. There are probably systems that have been created ad-hoc to serve various specialized needs and solve problems that the centralized system cannot address. The challenge of Big Data is to capture all ancillary data that is getting “dropped to the floor” and make it useful by integrating it with the primary sources.

Making Big Data available offers organizations the ability to establish a degree of transparency internally and externally that was previously impossible. Sharing enables organization members and customers to respond quickly to rapidly changing conditions and circumstances. Some might argue that sharing Big Data is bad policy because it allows too much of a view “behind the curtain.” But the challenge for managers is to securely collect, store, organize, analyze and share Big Data in a manner that makes it valuable to those who have access and can make use of it.

I remember—upon downloading the Mosaic browser in 1993 with my dial up connection on my desktop computer—how thrilling it was to browse the web freely for the first time. It seemed like Mosaic was the ultimate information-gathering tool. I also remember how excited I was to get my first 80 MB hard disk drive for data storage. The capacity seemed nearly limitless. As we look back and appreciate the achievements of twenty years ago, we now know that those were really the beginnings of something enormous that we could not have fully predicted at the time.

With the benefit of those experiences—and many more over the past two decades of the transition from analog to online and electronic media—it is important to comprehend as best one can the meaning of Big Data in 2013 and where it is going. Those organizations that recognize the implications and respond decisively to the challenges of the explosive growth of structured and unstructured data will be the ones to establish a competitive advantage in their markets.

Ira W. Rubel: 1860 – 1908

Illustrator and painter Robert Thom’s depiction of the invention of the offset printing press by Ira W. Rubel and his assistants in Nutley, NJ in 1903.
Ira Washington Rubel

Walter E. Soderstrom, the noted authority on print technology, wrote in the Photo-Lithographer’s Manual of 1937: “The origin of the offset press is one of the least discussed subjects in the literature of printing.”

In preparing this brief sketch of the life of Ira Rubel and his invention of the offset printing press—an extraordinarily important event in the history of modern print technology—it is evident that nothing much has changed since Soderstrom’s time. To this day, there is little accessible and authoritative information about Ira Washington Rubel: his work or his life. In fact, most of what is easily found either trivializes Rubel’s contribution—as bumbling or happenstance rather than the work of an earnest inventor—or glosses over its historic significance. There is currently no biographical Wikipedia entry on the man and his accomplishment; photos of Ira Rubel are very hard to find.

Ira Washington Rubel was born in Chicago on August 27, 1860. He attended Hayes and Division West High Schools in Chicago. He graduated from the University of Chicago in 1881. Rubel then attended Northwestern University in Evanston where he was a classmate of William Jennings Bryan and graduated with a Bachelor of Law in 1883. He litigated cases as a practicing attorney for a short time in Chicago.

The printing firm Rubel Brothers—which Ira founded along with his brother Charles in 1881—is listed in the Lakeside Annual Directory of the City of Chicago of 1887. During the 1880s, Ira became known for having been a pioneer in the manufacture of loose-leaf systems. Promoting the systems for the maintenance of business transactions records, the Rubel Loose Leaf Mfg. Co. was established on Superior Street in Chicago.

Advertising by the Rubel Company in a Chicago business publication.

By 1899, the Rubel brothers’ firm acquired both a six story building on Wabash Street in Chicago as well as a paper mill. At some point, Ira Rubel and his three brothers expanded to the east coast and established an office on Broadway in New York City. They also opened a lithographic printing and paper mill facility in Nutley, New Jersey.

By 1901, the Rubel Brothers Paper & Manufacturing Co. on Kingsland Street in Nutley, NJ experienced significant growth and expanded its facilities. It was at this plant that Ira would conduct his experiments, discover the offset printing method and build the first offset lithographic printing press.

Offset printing is also known as “indirect” printing, i.e. the printed image is not applied directly to paper from the printing plate or inked image carrier, but is first transferred to a rubber blanket and then to paper. Although indirect ink transfer had already proven its importance for at least 25 years in tinplate (canned goods) printing, the concept was not obvious in paper-based lithographic printing due to the dominance at the time of the letterpress technique especially in typographic reproduction.

Perhaps one of the reasons for the lack of literature on Rubel’s discovery is the fact that the offset method was the result of more than fifty years of seemingly disconnected technological developments in both typographic and pictorial reproduction. In 1875, Robert Barclay of Barclay & Fry obtained an English patent for the very first offset press that transferred the printed image from the lithographic stone to a cardboard surface and then to sheet metal (used in making biscuit tins). The discovery of halftone photographic and process color reproduction in the 1880s was also a factor that motivated the invention of offset.

In 1903 and 1904 Rubel experimented at the Nutley facility with photo reproductions transferred onto lithographic stone through a screen. Although the testing did not yield significant results, Rubel’s work on a stop cylinder press led inadvertently to an important breakthrough. When his assistant miss fed a sheet and the rubber impression roller came into contact with the lithographic stone, the reversed image was transferred this roller. When the next sheet was fed, it had an image on both sides: one that was product of the direct contact with the stone image carrier as intended and the other with a wrong-reading image from the “indirect” rubber roller.

Once the “indirect” image was found to be superior in quality to the direct one, Rubel and his collaborators expanded their testing along these lines and perfected the technique. This included a complete redesign of the press based upon the offset principle.

One of the first process color prints produced on an offset press. It appeared in Penrose’s Annual Pictorial in 1910.

As Ira was convinced of the importance of his discovery, he returned to Chicago to seek the technical assistance of lithographer Alexander B. Sherwood. The two also enlisted the financial support of Andrew Kellogg of New York as a venture partner. Although the arrangement did not last, three presses were built and each man took one of them as their share of the achievement.

Court rulings made it impossible for Rubel to obtain a US patent for his discovery because the pre-existing use of the offset method by tinplate printers was legally invoked. Therefore, each of the partners—Rubel, Sherwood and Kellogg— went their separate ways with the new invention. The Kellogg Offset Press was built in New Hampshire, Sherwood joined the Potter Printing Press Company of Plainfield, NJ and Ira Rubel took his idea to England where he thought he might obtain a patent for it. In 1906, Rubel met the New Zealander Frederick Sears and together they launched what became known as the Sears “Highlight” process.

Rubel and his family never realized any fortune from his invention. He died of a stroke at the age of 48 while at the Derby Hotel, Bury, Lancashire, according to relatives, from “the worry and work occasioned in seeking to protect his patents and marketing his inventions in Europe and America.”

An obituary published in the September 19, 1908 edition of The American Stationer reported, “Ira W. Rubel, pioneer manufacturer of loose leaf systems and inventor of the offset printing press which did much in the progress of lithographic development, died suddenly in London of apoplexy. Mr. Rubel was formerly connected with the Rubel Brothers’ Company, which was succeeded by the Rubel Manufacturing Company. Mr. Rubel left Chicago ten years ago, and took up his residence in New York. His remains will be buried in Chicago in Graceland cemetery, by the side of his wife.”

There is no doubt that Ira Rubel’s invention—and the independent and concurrent work of Charles and Alfred Harris of Niles, IL—came to transform the printing industry worldwide. The offset lithographic process was greeted initially within the industry with mixtures of enthusiasm, skepticism and opposition. As with many previous and future breakthroughs in the graphic arts, there were those who could see offset’s potential and those who were advocates of the dominant letterpress of the previous technology generation.

It would take fifty years before the superior quality, speed and economics of offset overtook letterpress as the dominant printing method internationally. By 1960, the majority of printed matter was being produced on offset equipment. Today, with digital printing systems advancing rapidly in recent decades, offset still represents more than half of the $800 billion of worldwide annual printing shipments. More than a century after Ira Rubel’s invention, the dominance of offset printing will continue for many years—some even say decades—to come.

Graph Expo & DMA2012: A tale of two shows

Both the premiere print trade show and the top direct marketing conference were held in October this year. I had the fortunate opportunity to attend these two shows back to back: Graph Expo in Chicago on October 7-10 and DMA2012 in Las Vegas on October 13-18. As I walked the exhibit spaces and attended meetings, presentations and other gatherings, I saw important similarities and differences between these two events. Each in their own way illustrated how the graphic arts and direct marketing industries are being impacted by digital, social and mobile media technologies. They also revealed the complexities and difficulties facing every organization in our era of data-driven marketing and communications.

The mood among presenters, exhibitors and attendees at both shows was one of cautious optimism. The ongoing perfect storm of economic downturn combined with rapid technological change was on everyone’s mind. Both shows were devoted to providing answers and solutions to the pressing problem of the day; how can business owners and decision makers achieve success by more effectively serving client needs.

One way to compare these events is to look at the numbers. Since the figures for the 2012 shows have not yet been published, I will use the numbers from last year:

Event              Attendees      Exhibitors    Conf. Sessions
Graph Expo      20,000+          490+            50+
DMA2011         8,500+           350+            200+

With an emphasis on technology demonstration, Graph Expo is primarily about the equipment needed to accomplish marketing and communications objectives. And with an emphasis on conference sessions, DMA2012 (Direct Marketing Association) is focused on programs that educate and inform its audience about the processes needed to prepare and analyze initiatives. GraphExpo is for service companies that buy systems for the execution of programs. DMA2012 is for marketing companies that buy tools and solutions for the conceptualization of programs. Taken together, the two represent a continuum of the entire marketing and communications loop; where the one ends the other picks up.

These characteristics can also be seen by the way the event organizers describe themselves to their audience:

Graph Expo: “Graph Expo is the year’s largest and most exciting display of ‘live’ running equipment in the Americas. Watching a machine run and participating in a demonstration teaches you things you just can’t learn by sitting in a conference room or looking at a brochure. This show is a problem-solving adventure designed to help you make informed purchasing decisions.”

DMA20212: “The content at DMA2012 will deliver real-world solutions you can use immediately, as well as strategic guidance to help you plan for 2013. You’ll find an inspiring line-up of key thought leaders and innovators from the world’s leading companies. These gurus will educate and inform you on the latest trends:

  • optimizing content across channels
  • monetizing social media
  • integrating media according to customer preference
  • leveraging real-time analytics for daily decision making”

I arrived at Graph Expo on Sunday, October 7 and entered the expo floor when it opened at noon. Along with everyone else, I noticed immediately the prominence of the manufacturers of digital printing technologies, as was the case in last year’s show. Canon, Xerox, HP, Fuji, Kodak and others have taken over the largest booths in the show. In previous years, these booths were occupied by Heidelberg, KBA, Komori and Mitsubishi. Although Heidelberg stood out by having a large space with many machines on display, gone are the days of GraphExpo as a showcase of large and loud offset printing machinery.

Benny Landa speaking at the InfoTrends breakfast at GraphExpo

On Monday morning October 8, I attended an InfoTrends breakfast meeting that featured a talk by Benny Landa, the inventor of digital printing (he launched the Indigo press in 1993). Landa spoke about what he called the “economic depression of the printing industry.” As he reviewed the new printing technique his company has developed (nanography), he explained that the “98% of the printing being done today” is static, non-variable data printing. Since much of this printing is not profitable, it means that printing companies are unable to invest in new technologies.

Chris Anderson delivering the opening keynote at DMA2012

My visit to the DMA2012 Conference began by attending the opening keynote on Monday, October 15. The featured speaker was Chris Anderson, editor of Wired magazine and author of the business book “The Long Tail.” Anderson spoke about the implications of “big data” for marketing organizations. Big data is the ever-growing mountain of information about our lives; companies like Google and Facebook are accumulating big data about our online and offline activities, preferences and habits. The challenge facing marketers is how best to use this information since it is not structured and does lend itself to traditional analytical tools and methods. Anderson said that big data is a challenge to traditional marketing models.

From this brief report, it is evident that we are passing through an exciting time in our industry; we are well into the transition from the traditional, analog world of yesterday to the data-driven, digital world of tomorrow. However, the path forward is not obvious; marketing organizations and their service providers are facing a multiplicity of challenges. Among the keys to success in this rapidly shifting environment is taking advantage of events like Graph Expo and DMA2012. In this way, we can grasp the fundamental trends of development, learn from our peers and prepare our own organizations to meet the new demands of our clients.